Who We Are
Our website address is: https://www.cremeatelier.co.
Creme Atelier is a boutique branding and marketing agency that serves clients globally.
Business Contact Information:
Company Name: La Creme LLC-FZ
Company Address:
Email: hello@cremeatelier.co
Website: https://www.cremeatelier.co
What Personal Data We Collect and Why We Collect It
We collect and process personal data for the following purposes:
- Email Address: Collected when you voluntarily subscribe to our newsletter via ConvertKit, for the purpose of delivering marketing content, updates, and resources. Legal basis: Consent.
- Calendly: When you schedule an appointment through our embedded Calendly form, we collect personal information such as name and email for scheduling purposes. Legal basis: Contractual necessity or legitimate interest.
- Contact Information: Any personal information submitted through contact forms or email inquiries is used solely for responding to your query and providing requested services.
- Technical Data: We may automatically collect data such as IP address, browser type, referring website, and device information through cookies and analytics tools. This is used to enhance site performance and security.
We do not collect sensitive personal data (e.g., health or biometric information).
Comments
We do not allow comments on our site, so no comment-related data is collected or stored.
Media
Currently, users are not able to upload media to our website. If that changes in the future, users should avoid uploading images with embedded location (EXIF GPS) data.
Contact Forms
If you contact us using a form or via email, we collect your name and email address, and possibly other information you include in your message. This data is stored for customer service purposes for up to 12 months and is not used for marketing purposes without your explicit consent.
Cookies
We may use cookies to improve your browsing experience. Cookies are small data files stored on your device. They may be set by us or by third-party services (such as Google Analytics, if enabled in the future). You can disable cookies via your browser settings.
Analytics
We may use Google Analytics or similar tools in the future to understand how users interact with our website. These services collect anonymous data such as pages visited, time spent, and referring URLs.
Users can opt out of Google Analytics tracking via: Google Opt-Out Tool.
Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., videos, calendars, images). Embedded content behaves in the same way as if you visited the other website directly. These third-party sites may collect data about you, use cookies, or track your interaction with the content.
Who We Share Your Data With
We only share personal data with trusted service providers as necessary:
- ConvertKit: For managing our email newsletter. ConvertKit’s Privacy Policy.
- Calendly: For scheduling appointments. Calendly’s Privacy Policy.
- Bluehost: Our web hosting provider. Bluehost’s Privacy Policy.
- GoDaddy: Domain registrar. GoDaddy’s Privacy Policy.
- Google Workspace: For business email communication. Google Privacy Policy.
We do not sell or rent your personal data to third parties.
How Long We Retain Your Data
- Newsletter subscriber data is retained indefinitely unless unsubscribed.
- Contact form submissions are retained for 12 months.
- Calendly booking information is retained for up to 12 months for client service purposes.
What Rights You Have Over Your Data
If you reside in the EU or UK, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Request restriction of processing
- Lodge a complaint with a supervisory authority
To request any of the above, contact us at hello@cremeatelier.co.
Where Your Data Is Sent
Some of your data may be transferred and processed outside the European Union, including in the United States. We ensure that any service provider we work with is compliant with GDPR regulations and offers adequate safeguards, such as Standard Contractual Clauses or being part of the Data Privacy Framework (formerly Privacy Shield).
These include:
- Bluehost (U.S.)
- GoDaddy (U.S.)
- ConvertKit (U.S.)
- Google (U.S.)
- Calendly (U.S.)
Contact Information
For privacy-related inquiries, please contact:
Email: hello@cremeatelier.co
Attention: Data Privacy Officer
How We Protect Your Data
We take the security of your personal information seriously and use measures such as:
- SSL encryption for website traffic
- Secure access protocols for third-party tools
- Staff access only on a need-to-know basis
- Regular system updates and backups
What Data Breach Procedures We Have in Place
In the event of a data breach, we will:
- Notify affected users within 72 hours (as required by GDPR)
- Assess and contain the breach
- Cooperate with legal authorities and relevant data protection agencies
- Document the incident and implement future safeguards
What Third Parties We Receive Data From
We do not receive user data from third parties for profiling or marketing purposes.
What Automated Decision-Making and/or Profiling We Do
We do not use automated decision-making or profiling in our business operations.
Industry Regulatory Disclosure Requirements
We are not part of a regulated industry and are not subject to any industry-specific privacy laws at this time.